Do you sell to the public?

Yes we sell to the public. If you wish to buy in larger quantities email us for pricing. Pricing will depend on availability of the products/koi.

Do you sell fish individually or in bulk to the public?

We do sell koi individually and in bulk to the public. If you are koi dealer please inquire about our wholesale prices. Pricing will vary.

What are the delivery charges for orders from the online shop?

We take every effort to ensure that shipping charges are the lowest for each order. Delivery charges are calculated by Federal Express and or the United States Postal Service based on the weight and cubic volume of packaging.

Which payment methods are accepted in the online shop?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

How long will delivery take?

Deliver normally takes 1 to 5 days from the time of shipping and depends on your location.

How secure is shopping in the Online Shop? Is my data protected?

We utilize secure servers when processing all orders. We do not share your personal information.

What happens after ordering?

Delete this question.

Do I receive an invoice for my order?

Once your order is made, an invoice will be emailed to your email address used when placing the order.